For information on the General Data Protection Regulation (GDPR) and how it may affect you, please visit our FAQ.
Identity of Data Controller. For the purposes of this privacy policy (“Privacy Policy”), the “data controller” (i.e. the person responsible for the capture, storage and use of your personal information) is REEL Europe Limited (“REEL Europe”), which can be contacted at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex, XBX 1011, Malta or via email to Support. In this Privacy Policy, when we say “PokerStars”, “PokerStars Casino”, “we” or “us” we are referring to this company. References to “Group” means REEL Europe together with its subsidiaries and any holding company of REEL Europe and any subsidiary of such holding company and any company associated with the group of companies known as The Stars Group.
Our Commitment to Our Players’ Privacy. We are the owner and operator of the website located at www.pokerstars.pt (the “Site”). We are committed to maintaining the confidentiality of the personal information collected by us, utilising ‘best in class’ information security technology and procedures, all in accordance with European Union standards of data protection and the requirements of our gambling regulatory authorities.
Purpose of this Privacy Policy. The purpose of this Privacy Policy is to enable you to understand how we collect, store, use and safeguard your personal information and to explain your rights in relation to that information and its use.
Our Legal Obligations. We will comply with the terms of the Portuguese Online Gambling Law (Decree-Law no. 66/2015, 29th April), Portuguese Data Protection Act (Law 67/98, of 26th October) and, as from May 25th 2018, the General Data Protection Regulation [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016] (as may be amended from time to time) (collectively, “Applicable Law”), when processing your personal information. Your personal information may be also processed or transferred by us to other members of our group of companies, our affiliates, our agents and third parties providing services to us, in jurisdictions outside of the European Economic Area. In this event we will comply with the terms of Applicable Law which ensure that personal data is only transferred to such jurisdictions which comply with the various ‘adequacy’ requirements for data protection set out in Applicable Law.
What do the Capitalised Terms Mean? Unless we give them a specific meaning in this Privacy Policy, capitalised terms shall have the meaning given to them in our End User Licence Agreement which takes precedence over any conflicting provision of this Privacy Policy.
Our processing of your personal information will primarily be necessary for us to provide you with the Service. On occasion we may ask for your consent to processing personal information in a discrete manner, in this instance your personal information will be processed in accordance with such consent and you will be able to withdraw this consent in writing at any time. By way of example, your consent will be needed in order to send you marketing and promotional communications.
Fulfilment of a contract, compliance with a legal obligation
It may also be necessary for us to process your personal information where it is necessary for the performance of a contract (such as the End User Licence Agreement when you open a Stars Account) or in order for us to comply with our various legal and/or regulatory responsibilities, including, but not limited to, complying with the conditions of our gambling licences and complying with any anti-money laundering legislation.
Legitimate interests
Finally, we may also process your personal information where we deem such processing to be in our (or a third party's) legitimate interests and provided always that such processing will not prejudice your interests, rights and freedoms. Examples of us processing in accordance with legitimate interests would include: (i) where we disclose your personal information to companies in our Group following a restructure or for internal administrative purposes; (ii) where we identify certain companies that can offer you additional benefits to our Service or provide us with valuable information about your use of our Service; (iii) detection and retention of information pertaining to those with responsible gambling issues; (iv) processing for the purposes of ensuring network and information security, including preventing unauthorised access to our electronic communications network; (v) safeguarding the integrity of sports by combating, reporting and sharing information related to suspicious betting patterns; (vi) adhering to regulatory and statutory requirements; (vii) devising a tailored reward scheme for players.
What Can You Do? You should also play your part in protecting your personal information. Your Login Credentials are confidential and you are obliged to keep your Login Credentials secret and confidential at all times and to use your best efforts to protect their secrecy and confidentiality.
If you are unsure about your rights or are concerned about how your personal information may be processed you should contact the National Commission for the Protection of Data (CNPD) (see Clause 17). If you contact us in relation to your rights we will do our best to accommodate your request or objection. Please note, however, that not all rights are absolute.
Cookies are very useful and are used for many different purposes. These include allowing you to navigate between pages efficiently, remembering your preferences, and generally improving user experience. Sometimes cookies are used to help ensure that adverts you see online are relevant to you and your interests. We use cookies in order to track referrals to our Site, to remember your preferences, and to generate anonymised statistical data, which we use to improve the user experience on our Site. We also use cookies to measure the effectiveness of our advertising campaigns, to limit the number of times you see an advertisement, to remember that you have visited a website, and to provide advertisements that are more relevant to your interests.
Detailed information about cookies and how we use them on the Site may be found in our Cookie Policy, which also describes how you can turn off cookies or control which cookies are set on your Device (see in particular the section headed “How to manage your cookie settings”).
Privacy Policy last revised: November 12, 2018