Report a technical issue

How do I report a technical issue to PokerStars support?

You can report a technical issue through:

• Live Chat in the PokerStars software
• Live Chat in the mobile app
• Live Chat on the website

Include your username when contacting us.

 

What information should I include when reporting a Technical issue to PokerStars support?

To help us investigate the technical issue, send the following information:

• A description of the issue
• A screenshot of the issue you see
• A copy of your PokerStars software log files